Access Tour Requests:
Go to the Seller Central tab.
Tap on the "Showing Requests" tab to view your tour requests for each property.
Select the property you wish to see the tour requests for
Review and Manage Requests:
Review the tour requests listed under pending
You have the option to accept or reject each request.
Verified User-
Un-Verified User-
Note: Users without the blue verified badge means they have not verified their identity. In the event you require ID verification you must reject and advise the potential buyer to go through ID verification
Accepting a Request:
If one of the proposed schedules is convenient, tap the "Accept" button for that request.
Rejecting a Request:
If neither of the proposed schedules works for you, tap the "Reject" button.
Leave a message in the rejection confirmation pop-up to suggest alternative viewing times.
The buyer can then send a new request based on your suggested times.
For further assistance, please visit our help center or contact customer support.